Legal

Cookie Policy

Last updated · 28 February 2026

This policy explains what cookies CanniComply uses, why we use them and how you can control them. We take a minimal-cookie approach — nothing runs on your device unless it is genuinely required to make the platform work or to keep it reliable.

01

What is a cookie?

A cookie is a small text file placed on your device when you visit a website. It lets a site remember information about your session — for example, keeping you signed in as you move between pages.

02

Which cookies we use

We use only two categories:

  • Strictly necessary — a session cookie carrying your authentication token so the platform recognises you between pages. Without it, you'd need to sign in on every click.
  • Product analytics — an anonymised PostHog cookie that measures which features are used and where errors occur. This is used only to keep the platform reliable and to prioritise improvements. It does not identify you personally.

We do not use advertising cookies. We do not sell cookie data. We do not embed third-party trackers on any page inside the customer dashboard.

03

Controlling cookies

You can clear cookies via your browser at any time. Most browsers let you block cookies per site — however, blocking the strictly-necessary cookie means the platform cannot keep you signed in and the app will not function.

04

Do Not Track

We respect Do Not Track signals for the analytics cookie: if your browser sends DNT, we do not initialise product analytics for your session.

05

Changes to this policy

If we introduce new cookies we'll update this page and, where they're non-essential, ask for your consent before they run.

Questions about this policy?

Email our data-protection team at privacy@ukcsl.co.uk. We respond within five working days.

CanniComply is operated by UKCSL Ltd (United Kingdom) in collaboration with Aidoido S.L. (Spain, EU).